Embracing Unity through Shared Values

Declaration of Cooperation, Constructive Diplomatic and Friendly Relations in Business

Shared Values Agreement

I. Introduction

This Shared Values Agreement outlines our commitment to fostering cooperation, constructive diplomacy, and friendly relations across all our business dealings, including interactions with customers. The policy recognises the role of shared values in driving mutually beneficial relationships and a customer-centric business environment.

II. Principles of Cooperation

We commit to the following principles to drive cooperation and growth:

  • Mutual Respect: We respect the diversity, culture, and beliefs of all stakeholders, including employees, customers, partners, and suppliers.
  • Constructive Diplomacy: We strive for open, honest, and constructive communication with all parties, seeking solutions that benefit everyone involved.
  • Friendly Relations: We foster a culture of friendliness and collegiality, building relationships based on trust and mutual respect.

III. Business Practices

Guided by our principles, our business practices will embody.

  • Customer-Centric Conduct: We will prioritise the needs and interests of our customers, striving to deliver high-quality products and services that provide value and satisfaction.
  • Ethical Conduct: We commit to conducting our business ethically, upholding integrity, fairness, and transparency.
  • Shared Prosperity: We aim for business decisions that result in shared prosperity, considering the interests of all stakeholders.
  • Sustainability: We embrace sustainable practices that respect and protect the environment and our community.

IV. Dialogue and Dispute Resolution

In case of disputes, we will:

  • Encourage open dialogue and discussion, aiming to reach a consensus.
  • Utilise mediation or arbitration methods when needed, ensuring fair resolution processes.

V. Prohibited Activities and Products

In line with our commitment to shared values, ethical conduct, and legal compliance, we cannot support or promote any business involved in the following activities or products:

  • Illegal Activities: Production or trade in any product or activity deemed illegal under South African laws or regulations, host country laws, or international conventions ratified in either country.
  • Weapons and Military Equipment: Production or trade in weapons, ammunition, and military equipment specifically intended for military purposes.
  • Pornography: Engagement in the production or distribution of pornography.
  • Tobacco: Production or trade in tobacco products.
  • Gambling and Casinos: Operations related to gambling, including casinos and betting establishments.
  • Pork Products: All and any pork or pork-related products for consumption.
  • Alcohol Products: Business focused on selling alcohol products, with discretion shown towards certain businesses that practice responsible drinking, such as restaurants discouraging excess consumption. Any negative feedback about a business may lead to a review and potential revocation of membership.

VI. Compliance and Enforcement

We will actively monitor compliance with these prohibitions and undertake periodic reviews. Non-compliance with these stipulations may result in corrective actions, including revocation of membership or other affiliations.

By adhering to these prohibitions, the Shared Values Community reaffirms its dedication to fostering a positive impact through respect, cooperation, and understanding, reflecting our unique ethical stance and values alignment.

VII. Review and Commitment

We will review this agreement annually to ensure its continued relevance and efficacy. This policy is a living document that guides our business decisions and practices, reflecting our commitment to shared values, customer satisfaction, and mutual growth.

By committing to this Shared Values Agreement, we aim to create a positive and sustainable impact, fostering an environment of respect, cooperation, and friendly relations across all our business interactions.

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